Delivery and Production Time

 

Rush Orders:

For rush orders, Petit Crayon Studio now keep limited stocks for the 4 items below.  These ready to ship products will be directly delivered to you free of charge within Hong Kong in less than 72 hours.  * Please note the products may vary from the original image.  

 

         

 

Production Time:

We offer a wide range of products and work with multiple manufacturers in order to give you the best quality and most reasonable production time. 

Once your order is confirmed, production partners will start printing, sewing and assembling your products. 

Please allow between 2 to 8 working days for product production, depending on the complexity and steps to produce the items.

Mugs, bags, food containers, socks, wallets, towels and other accessories usually take 2-5 days to produce.  

 There might be delays in production times during the Golden week and Chinese New Year.

*** Canada clients - because of Canada Post strike, we are unable to offer free shipping.  Please select DHL Express with tracking in order to guarantee a delivery before Christmas. 

Delivery Options: 

Order Total Amount	Delivery Options	Cost	Delivery Time
0-1499$ HKD	EMS Standard with Tracking	Free	10-20 working days
0-1499$ HKD	DHL Express with Tracking (Hong Kong, France, Canada and UK Only)	130HKD	3-5 working days
1500$ HKD +	DHL Express with Tracking	Free	3-5 working days

 

 

 

Customs:

Please note that we are not responsible for customs fees you might have to pay in the country you order from.  For each package, we have to indicate the value of the products and some countries may tax you on the amount declared.  Please check your country’s regulation on customs rates. 

 

 

If you encounter any problems or have any questions, please contact us:

WhatsApp: 852-5293-4437

E-mail: petitcrayonstudio@outlook.com